As we move into budget season, here’s a heads up on important development opportunities for personal and professional growth—which of course are critical in this highly innovative field:
ADVANCED WORKSHOP: BECOME INDISPENSABLE TO YOUR C-SUITE.
November 8, 2017
A high-energy one day workshop that will give you a customized plan for getting support and budget—AND for becoming INDISPENSABLE to your C-suite. Limited attendance. For experienced professionals who run customer advocacy and related engagement programs.
Save the Date!
2018 SUMMIT ON CUSTOMER ENGAGEMENT
March 5-7, 2018
Early-Early registration opens next week, on Monday, September 18.
New & Noteworthy agenda items include:
- Two mornings of breakfast Birds of a Feather Roundtables—any attendee may request a topic to discuss with their peers.
- Speed Networking 2.0. Double the number of high-value relationships you establish at the Summit in a very fun way.
- Pre-Summit workshop for Advanced Practitioners. Our beta for this was a huge hit at the last Summit.
- Plus stay tuned for more exciting developments currently in planning for the 2018 Summit.
2017-2018 ADVANCED PRACTICES IN CUSTOMER ADVOCACY AND ENGAGEMENT
Head into the budget battles fully armed. Our 2017-2018 Advanced Practices in Customer Advocacy and Engagement gives you current, vital case studies, models, and analyses you’ll need to persuade your senior management and get the resources you need. You’ll have deep knowledge of best practices from top firms like Adobe, Citrix, Dell EMC, LinkedIn, Misys, Rackspace, SAS Canada and several others. .
NEW!! MAJOR RESEARCH PROJECT ON CUSTOMER ADVOCACY AND MARQUEE CUSTOMERS
We’re inviting 2500 CMOs and CCOs to participate. Contact me directly to make sure your CMO or CCO is included. Participating firms will get a “first look” at the research plus an invitation to a private Webinar in which Steve Gershik and I will discuss major findings and analysis.